Shipping & returns
Shipping & returns
Plain box. No branding.
Pre-order — ships DecemberEverything on the site is a pre-order. We ship as soon as the first run lands.
Refunds until ship dayCancel any time before it ships. Full refund, no questions asked.
Free shipping, alwaysEvery order, no minimum. US only for now.
Out in one business dayThen 3–7 days in transit. Tracking emailed when it leaves.
30 days to change your mindUnopened packs, full refund, no restocking fee.
Broken in transitSend a photo and we replace it. Keep the damaged one.
Pre-orders
Everything on the site ships in December 2026. You're charged at checkout. Cancel any time before it ships for a full refund — no questions asked. If our date moves, we'll email you and you can wait or take the refund.
How it ships
Unprinted cream mailer, cream tissue inside, nothing on the outside that says what's in it. Packs travel upright so the sticks don't shift.
Starting a return
Email seasmokehelp@gmail.com with your order number. We'll send a label. Refund lands 3–5 business days after the packs arrive back.
